For the duration of the contract, short-term sales will be handled by us; you are free to use the product for personal use and other projects.
Any reputable concierge service operates on an exclusive basis, and ours is no exception. The reason is simple: we invest in your listing, its pricing, its ranking, and its reputation. This work only makes sense if all bookings for your short-term rental come through the same channel. But the term can sometimes be intimidating, so it’s best to be clear about what it covers—and, more importantly, what it doesn’t cover.
The scope is narrow and deliberately limited: it applies only to the short-term sale of the residence specified in the contract. Staying there, lending it to others, making renovations, selling it, or converting it to a long-term lease after the contract ends—all of these remain entirely at the owner’s discretion.
The exclusivity clause applies only to the short-term sale of the property for consideration. It does not restrict your personal use of the property, your estate planning, or what you do with the property after the contract ends.
You may reserve the accommodation for yourself or your loved ones, free of charge and for an unlimited period. This does not constitute a breach of exclusivity and does not entitle you to any compensation. Simply notify us in writing with reasonable advance notice: the reservation is automatically held as long as no other booking is confirmed for that period, and we will update all platforms within forty-eight hours.
If you occupy the property for a fixed period each year, please enter it once: we will renew the reservation until further notice. And your loyal customers are still welcome: direct reservations from your previous contacts are possible; they are simply processed under the terms of the contract.
The “free” loan with a contribution toward expenses. As soon as there is any financial consideration—even a modest one, even if presented as compensation—it ceases to be personal use and becomes commercialization. A loan to a relative must be without any consideration; otherwise, it constitutes a breach of exclusivity.
In the event of a breach of the exclusivity clause, we may claim compensation from you equal to the fees we would have received for the reservation in question. This compensation is strictly compensatory in nature and will be claimed only after a formal notice has remained unanswered for fifteen days; you may always challenge the validity or amount of the claim in court, where the judge may reduce it.
My cousin asked if he could stay at my house for a week and offered to help cover the costs.
Welcome him, but do not accept any payment. Any payment, no matter how small, would reclassify the stay as a commercial transaction. If he insists on paying, the reservation can be made through the normal channels, just like any other traveler.
Can I do some renovations and take the property off the market for a while?
Yes. Just block off the calendar, avoiding any periods that are already reserved. Page 7.4 explains how to schedule enhancement projects without disrupting the season.
What if I want to try another property management service for a second property?
The exclusivity clause applies to the property specified in the contract, not to you. You are free to entrust another property to whomever you choose, although section 7.3 explains why consolidating your furnished vacation rentals simplifies everything.
Can I sell the property during the term of the contract?
Yes, the sale remains entirely unrestricted. It automatically terminates the contract as of the date of the notarized deed, without compensation: the terms are described on page 1.8.
Updated as of July 27, 2026 · Describes the current service agreement. The agreement and its appendices take precedence over this content, which is provided for educational purposes.