24 rue July, 83000 Toulon
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Any matter relating to price or scope must be set forth in a written agreement signed by both parties. Your marketing parameters, however, may be changed at any time by simple notification.
A long-term concierge relationship is always subject to change: a package that needs to be adjusted, a second property to manage, or a season that changes the game. The question isn’t whether your contract will change, but how it might change.
The contract distinguishes between three types of provisions: those that require a signed amendment, those that are settled by a simple written notice, and those that apply automatically without anyone having to sign anything. Confusing these three is the source of almost all misunderstandings.
The most common scenario is a rate adjustment, and it deserves special attention: for short-term rentals in Toulon, where seasonality is pronounced, an adjustment decided too late has no effect on the current season. The timing is just as critical as the amount.
The most recent amendment takes precedence over the contract, which in turn takes precedence over the appendices. This hierarchy resolves any conflicts in wording. And never confuse these two distinct levels: your marketing guidelines, which belong to you, and the financial terms of the contract, which are binding on both parties.
Much of your day-to-day flexibility operates without cumbersome formalities. A written notification is sufficient, and it takes effect upon receipt, without requiring a countersignature.
This asymmetry is intentional. Marketing parameters must be able to change quickly, in step with the market; the economic terms of the contract, on the other hand, are binding on both parties and warrant a signature.
Any change in the VAT rate, or the introduction of a new tax based on the price of services, takes effect without an amendment to the contract and without negotiation. You will be notified of such changes immediately. The agreed-upon prices excluding tax remain unaffected; only the total amount, including all taxes, will change.
You submit the request in writing. We review its implications, particularly regarding reservations that have already been confirmed. The amendment is then drafted to include only the modified provision, and signed by both parties. Each party retains an original copy.
Do not consider an email exchange to be a valid amendment for a rate change. It has no legal standing in this regard. However, it does serve as full notification regarding your marketing parameters.
A confirmed reservation is never affected by a subsequent price adjustment. The price charged remains the one in effect at the time the traveler made the reservation, even if you raise your minimum rate the next day.
That is why a rate adjustment must take place before the start of a season, not during it. Raising the minimum rate in June in the hope of improving the summer season only affects the few dates that are still available—which are often the least attractive ones.
Any revision must comply with an additional rule: it must be based on observations made by the teams in the field—for example, an area actually treated that is larger than the one originally specified, or a change in the number of beds. It is then formalized through an amendment. We never make such revisions unilaterally.
Please note: The cleaning fee is paid by the guest and then reimbursed to you. Therefore, deducting it does not reduce your rental income, but it does affect the total price displayed—and thus the conversion rate.
Constant saturation at the price cap isn't a success—it's a loss. It means the market was willing to pay more, and you're leaving that value on the table for the traveler.
Can I change my minimum price without an amendment?
Yes. The minimum price, the maximum price, and the minimum length of stay are subject to simple written notification, effective upon receipt.
Can I pick it up in the middle of the season?
There's no rule against it, but the effect will be minimal: only dates that are still available are affected. Prices for stays that have already been booked remain the same.
How far in advance should you start studying?
Well before reservations open for the season in question—which is several months away. Travelers book their summer stays in Toulon well in advance.
Does a reduction in fees also require an amendment to the contract?
Yes. The form does not depend on the direction of the change: any rate adjustment, whether favorable or not, must be signed by both parties.
Can you raise your fees without my consent?
No. Any change in pricing requires a signed amendment by both parties. Only a change in the VAT rate takes effect automatically, without affecting the pre-tax amounts.
What happens if the VAT goes up?
The new rate applies automatically, without any amendment, and you will be notified of it immediately. The agreed-upon amounts, excluding tax, remain unchanged.
My occupancy rate is excellent: should I increase it?
Probably, if occupancy reaches its peak and remains there. A high occupancy rate achieved at a low price is not a goal in itself: it’s the revenue per available night that counts.
Do you need a new lease for a second home?
No, an amendment is sufficient. The onboarding process for this additional property is faster than it was for the first one.
Updated as of July 27, 2026 · Describes the current service agreement. The agreement and its appendices take precedence over this content, which is provided for educational purposes.
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