Phase 8 · End of a Relationship

Account Balance

We take stock of what has been completed, identify what remains to be done, and make adjustments where possible.

Fees for stays that end early
Flat-rate charges for cleaning and laundry services provided
Approved and Scheduled Maintenance Tasks
Any remaining balance of the onboarding package

Fees for stays occurring after the contract has ended
No termination compensation: there is none, in either direction

Offset between certain, liquid, and due claims occurs automatically. In practice, the balance is settled in a single transaction.

They remain your responsibility. The listings and rental agreements are yours. It’s up to you to arrange the stays or contact another service provider.

Plan ahead for the resumption of confirmed stays. That’s the real issue when a contract ends—more so than the financial settlement.
Interest at the statutory rate accrues on any amount due and unpaid, fifteen days after a formal notice has been issued and remains unanswered—by either party.
No discount is offered for early payment.

8.1 Termination 1.5 Billing and Payment 8.5 Archiving

Updated as of July 27, 2026. Describes the concierge service contract, Version 4. The contract and its appendices take precedence over this content, which is provided for educational purposes only.