Phase 3 · Integration and Market Launch

Welcome Guide and Local Recommendations

A personalized digital booklet, included in our services, along with a guide to local recommendations published on our website.

Half the job of being a host is anticipating questions: how to get in, how the air conditioning works, where to take out the trash, and where to find a place to eat within walking distance. The digital welcome guide answers these questions before they’re even asked, and that’s what makes for a smooth stay—for both the traveler and you.

The program is based on two complementary tools: the handbook, which is private and specific to your property, and the local directory, which is public and available for all our properties.

Landmark

The welcome booklet is included in our services. It is a digital document specific to your property, accessible to guests before and during their stay.

What's in the booklet

Access to housing, parking, and regulations.
How the equipment works: heating, air conditioning, appliances, Wi-Fi.
Guidelines for sorting and putting out the trash.
The house rules, laid out in black and white.
Useful phone numbers and what to do if you encounter a problem.
Departure procedures.

The Local Recommendations Guide

In addition, a guide to local attractions is available on our website, in French and English: restaurants in Mourillon and downtown, beaches and coves, coastal walks, and an excursion to Porquerolles.

It is open to the public and not reserved exclusively for our guests: this is a deliberate choice that helps promote your property as much as it enhances the comfort of your stay.

Good to Know

A detailed booklet reduces the number of inquiries: most messages from travelers concern questions whose answers could have been included in the booklet. Every detail added means one less message.

The Mistake to Avoid

Keeping an outdated guidebook. A changed code, replaced equipment, a closed business: incorrect information is worse than no information at all, because it leaves the traveler stranded at the worst possible moment.

Points to Watch For

Please let us know about any changes. The booklet must be kept up to date, and you are often the first to know when equipment is replaced or when the condominium rules are amended.
The house rules are listed there. Posted in the listing and included in the booklet, they become legally binding, as explained on page 3.11.
The guide is also available in English. International visitors to the harbor can find the same recommendations there, in their own language.

Warning

These recommendations reflect as much on your reputation as they do on ours: we only include places we know personally. We welcome your suggestions, which will be subject to the same screening process.

Frequently Asked Questions

Is there a fee for the booklet?

No, it is included in our services, as specified in the onboarding package described on page 1.4.

When can travelers access it?

Before and during the stay: He prepares for his arrival in advance and keeps all the instructions handy while there.

Can I add my favorite places?

Yes, please let us know. We only publish addresses that we know: yours will be added to the guide after verification.

Why make the guide public?

Because high-quality local content attracts visitors to our site and helps improve your property's search engine ranking, while also providing a service to travelers. Everyone benefits.