Phase 4 · Day-to-Day Operations

Direct bookings, excluding booking platforms

They save you the platform fee, but pass on the tourist tax and registration fee to you.

A loyal guest writes to you directly to book a stay next summer: a good deal? Yes, as long as you know exactly what changes when the reservation is no longer made through Airbnb or Booking. The savings on commissions are real, but they come with obligations that shift from the platform to you.

This page compares the two circuits, column by column, and outlines the contractual framework that applies in all cases.

Landmark

The exclusivity clause applies: direct bookings must be made through us, just like all others. You may continue to use your existing contacts and customer database, and we welcome this, but these must be handled in accordance with the contract.

What's Changing

Topic

Via platform

Live

Commission

About 15%

None

Our Fees

24% of the net taxable amount, including tax

24% including tax, same rate

Visitor Tax

Collected and donated by the platform

It's up to you to collect and donate

Summary Report

Not required

Required

Protection in the Event of Damage

Platform Warranty

Separately Purchased Warranty

Payment

Automatic Split

To be organized

Good to Know

A base of repeat customers who book directly is a valuable asset: they help fill your calendar without incurring commission fees. They’re easy to manage, within the terms of the contract, while maintaining the same level of service.

The Mistake to Avoid

Believing that the commission-based model is a net gain. Take away the tourist tax you have to manage, the guest register you have to keep, and the lack of a platform guarantee: the math often still works out in your favor, but it’s never free.

Points to Watch For

Coverage for damage is not automatic outside the platform. This is the main argument in favor of supplemental coverage, as outlined on page 2.6.
The tourist tax is now handled by your establishment: collection, remittance to the local government, and mandatory summary report, in accordance with the procedure described on page 2.7.
Our fees remain the same: 24% including tax, the same rate regardless of the channel, billed separately since there is no split.

Warning

Payment must be secured before arrival, without exception: the platform offers no recourse for an unpaid direct booking.

Frequently Asked Questions

Can I rent directly to my former clients?

Yes, these reservations are possible and welcome, including those involving your pre-contract contacts. They simply go through us, just like the others, under the terms of our exclusivity agreement.

Is it more profitable than a platform?

The commission savings—about 15%—are real. But they must be weighed against the tourist tax that needs to be managed, the records that must be kept, and the lack of a guarantee: the decision is made on a case-by-case basis.

Who collects the tourist tax directly?

You: Collect fees from travelers, remit payments to the local government, and submit the required summary report. Page 2.7 details the procedures and deadlines.

How can I make the payment secure?

Payment must be arranged and collected before arrival, without exception: outside of a booking platform, there is no recourse for unpaid balances. This is the golden rule for direct bookings.