24 rue July, 83000 Toulon
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Our fees amount to 20% excluding tax, or 24% including tax, of the rent you receive, after the platform commission has been deducted.
The question of fees is the first one a property owner asks before entrusting their property to a short-term rental management company in Toulon. It deserves a comprehensive, detailed, and transparent answer. This page explains how our commission is calculated, what is excluded from it, and how to review each line item on your monthly invoice.
The principle boils down to one simple rule: we are paid based on what your property actually earns. Not on the listed nightly rate, not on the total amount paid by the guest, and not on any additional fees. We are paid solely on the rent you receive, after deducting the commission charged by the booking platform—whether it’s Airbnb, Booking, or a direct booking.
A rate of 20% excluding tax corresponds to 24% including tax, with a 20% VAT rate. This is the rate including tax that appears on your invoice, and it is the rate you should use in your profitability calculations.
Let's take a night's stay billed to the traveler at €150, with a 15% platform commission. Here's how it works:
In this example, the full management of your short-term rental costs you €30.60 for a night that sells for €150. In return, you no longer have to worry about the listing, pricing, communication with guests, check-ins, check-outs, or coordinating housekeeping.
The rate is the same regardless of the booking channel—whether through a platform or a direct booking. It is set in the contract and does not vary from month to month, regardless of the season. There are no additional processing fees, subscription fees, or minimum monthly charges.
There are three categories of amounts that pass through your residence but are never used as the basis for calculating the concierge fee:
Never calculate our fees based on the total amount paid by the traveler. This total includes the rent, cleaning fees, and tourist tax. A simulation based on this amount overestimates the commission and skews the entire profitability analysis. Always use the “rent collected” line from your monthly summary as your starting point.
The net amount in the example is the net operating income, not the net taxable income. Depending on your tax regime—whether the micro-BIC or the actual income method—the final result may vary significantly. The pages in Phase 6 detail each option, including tax credits and deductible expenses.
Can I claim a VAT refund on your fees?
Only if you are subject to VAT. It is not a matter of legal structure but of tax status: a business subject to VAT can deduct VAT, while one that is not subject to VAT cannot. Most owners of furnished vacation rentals are not subject to VAT; in that case, VAT is a final cost.
Does the rate go down if I list multiple properties?
This is a commercial matter, which is addressed through a contract amendment. The principle remains the same: a single rate, known in advance, applied to a verifiable tax base.
Why is the bill lower than what I calculated?
This is almost always because cleaning fees were included in the tax base by mistake. Check the line for rent received on your summary—not the total amount paid by the traveler—and the discrepancy will disappear.
How does this rate compare to the concierge market in Toulon?
Vacation rental management companies typically charge between 20% and 30% including tax. A rate of 24% including tax—calculated after deducting the platform commission—is about average, and this calculation method is more favorable to the owner than one based on the listed price per night.
Updated as of July 27, 2026 · Describes the current service agreement. The agreement and its appendices take precedence over this content, which is provided for educational purposes.
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