One year, followed by an indefinite term, with one month's notice required by either party, at any time and without cause.
The length of the commitment is one of the primary factors to consider when choosing a short-term rental management company. Some lock their property owners into contracts for several years; our philosophy is the opposite: a contract that’s easy to cancel is one you won’t be afraid to sign, and it’s the quality of the service that should keep you with them, not a contract clause.
The employment arrangement consists of three phases: an initial one-year fixed-term contract, which may be terminated at any time without cause with one month’s notice, followed by an indefinite-term contract under the same termination conditions. The notice period begins on the date the registered or certified letter is first presented, or on the date the termination email is sent.
No later than one month before the end of the first term, we will notify you in writing of your right not to renew the contract. This is a legal requirement: if we fail to do so, you may terminate the contract free of charge at any time, effective as of the renewal date.
Within eight days, we will return all sets of keys, access credentials, and codes to you, and we will log out of your accounts on the platforms. Within the same timeframe, you must return to us any items that belong to us and are still in the residence: cleaning supplies, linens, and equipment. For either party, any delay not resolved within fifteen days of receiving a formal notice will result in a penalty of €50 per day, capped at the replacement value of new items.
They remain your responsibility. The listings and rental agreements are yours, not ours: it is up to you to arrange stays after the contract ends or to contact another service provider. Until the contract actually ends, we will continue to provide stays as usual, with no reduction in service.
Please notify us in writing at least two months before the execution of the deed. The purpose of this notice period is purely logistical: to organize viewings, adjust the schedule, and notify our own service providers. In practice, the time between the preliminary agreement and the deed is sufficient to meet this requirement. The sale automatically terminates the contract on the date of the deed, without compensation to either party. If the property is to remain available for short-term rentals, you agree to put the buyer in touch with us, without obligating anyone to enter into a contract.
Your reviews and search rankings will remain even after the contract ends. Your accounts, listings, and ratings belong to you and remain associated with your accounts. We will not delete or alter them when we withdraw from the service: Section 8.3 details this guarantee.
Don't assume that canceling in May cancels your July reservations. Reservations confirmed before the end of the contract remain valid after it ends: they commit your property to the travelers. Plan ahead for the transition, especially if your Toulon calendar is already full for the summer.
A material breach by either party entitles the other party to terminate the agreement immediately, following a formal notice that has remained unanswered for fifteen days. This procedure does not replace the standard notice period: it serves as a remedy for a clear failure to perform, not a mere disagreement.
If I switch property management companies, will the listing continue to be posted?
Yes. It's on your account, and there's no interruption. We cover stays through the end of the contract, and your new provider will take over without any interruption in service.
Do I need to provide a reason for canceling?
No, never. Not during the first year, nor afterward. One month's written notice is sufficient, without any justification whatsoever.
Can I cancel as early as the third month?
Yes. The first year establishes the initial framework, but it doesn't lock you in: you can cancel at any time, without cause, with the same one-month notice period.
What if a force majeure event prevents performance?
If the inability to perform continues for more than thirty consecutive days, either party may terminate the contract with immediate effect and without compensation. If the inability to perform lasts for fewer than thirty consecutive days, the contract is simply suspended for the duration of the event.
Updated as of July 27, 2026 · Describes the current service agreement. The agreement and its appendices take precedence over this content, which is provided for educational purposes.